Returns & Refunds Policy

We want you to be completely satisfied with your purchase from Verus Mart. If you receive a damaged, defective, or incorrect product, our simple return and refund process is here to help.

Return Eligibility

• Items must be reported within 7 days of delivery.
• Products must be unused, in original packaging, with all seals and tags intact.
• Proof of purchase (Order ID / Receipt) is required.

Refund Process

Approved refunds will be processed within 5-7 business days back to your original payment method or Mobile Financial Service account (bKash/Nagad).