Help Center
Have questions about shopping, shipping, or returns? Find answers to the most common queries below. If you need further assistance, feel free to reach our customer support desk.
Frequently Asked Questions
Q. How do I place an order?
Browse products, click "Add to Cart", proceed to checkout, enter your delivery address in Dhaka or other regions, select a payment method, and place the order.
Q. What are your delivery charges?
We offer a flat delivery rate of ৳60 within Dhaka Metropolitan area and ৳120 for deliveries outside Dhaka.
Q. Can I pay using bKash or Nagad?
Yes, we accept bKash, Nagad, credit/debit cards, and Cash on Delivery (COD) nationwide.
Q. How long does shipping take?
Deliveries inside Dhaka take 24 to 48 hours. Shipments to other cities across Bangladesh take 3 to 5 business days.
Q. How do I track my order?
Go to the "Track My Order" page in the header navigation, enter your order details to view live updates.
Still need help?
Our customer support team in Dhaka is available everyday from 9:00 AM to 10:00 PM.
Contact Support